Contact us
Tell us what you need
Send a drawing, a photo, a size or just an idea. Tell us the market you sell into and we will come back with a price, a lead time and the changes we recommend.
We reply within one working day. If you are writing about a specific product, mentioning the item or attaching a photo gets you a faster, more accurate answer.
How can we help
Four things buyers contact us about
You do not need a finished specification to write to us — a rough idea is enough to start.
New product
Quote a new design
Send a drawing, a reference photo or measurements. We come back with a unit price, MOQ options and a sample plan — and we flag anything that will not work in production.
Sample
Request a sample
Testing before committing is normal. Tell us which style and which finish you want to see, and we will confirm the sample schedule with your quotation.
Factory
Arrange a factory visit
Buyers are welcome to walk the line and meet the team. Send us your dates and we will arrange the visit around your schedule.
Order support
Ask about an existing order
Production status, inspection photos, packing specs, loading photos or documents — write to anny@shburan.com and we will pick it up from the order number.
Inquiry form
Send us your requirements
Everything below goes straight to our sales team. The more detail you give, the more useful the first reply will be.
Before you write
These two pages may already answer it
Common questions
MOQ, sampling, materials, private label, quality control, shipping and payment terms — the twelve questions buyers ask us most often.
Read the FAQInside the factory
Equipment, production stages and inspection — see where your order would actually be made before you send the enquiry.
Take the factory tourPrefer to talk it through first?
Write to us with a phone number and a good time to call, and we will ring you back — including outside China business hours where the time difference allows.